Frequently Asked Questions
Everything you need to know about shopping with AmbraUK
What are your standard shipping times within the UK?
We offer standard delivery within 3-5 business days. Express next-day delivery is also available for orders placed before 2 PM GMT, Monday through Thursday.
How do I return an item that doesn't fit?
You can return any unworn items with original tags within 28 days of purchase. Simply use our online portal to generate a prepaid return label and drop it off at any authorized collection point.
Are your clothing materials sustainably sourced?
At AmbraUK, we prioritize ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% sustainability by 2025.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support Apple Pay, Google Pay, and Klarna for flexible financing options.
How can I track my order status?
Once your order has shipped, you will receive an email containing a unique tracking number and a link to our courier's tracking page to monitor your delivery in real-time.
Do you offer international shipping outside of the UK?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically at checkout.